UK Standard items are usually received within 3-5 days (but can take up to 14 days)via shipping. Please note: we cannot deem an item as lost until 14 days after dispatch.
If you live in Europe and you will usually receive your item(s) within 3-6 business days.
If you live outside of the European Union (EU) you will usually receive your item(s) within 6-10 business days.
Please note that with both European and other international standard delivery, we cannot deem an item as lost until 30 days after dispatch.
Please note that items shipped using standard delivery is not on a tracked service.
If you have not received your item within these time frames, please contact your local sorting office who should be able to assist you. If you still have not received your item after contacting your local sorting office, please contact our support team on firstname.lastname@example.org and we’ll be happy to assist you.